• Simple
  • Clever
  • Effective
  • JFTP::login: Unable to login
  • JFTP::write: Unable to use passive mode

Setting up email accounts

There are two ways to access your emails once your email accounts have been set up.

  1. Webmail
  2. Set up your email on your computer or mobile device.

Accessing email via webmail

Your email can be accessed via any computer at anytime using webmail.

Your webmail address is simply your domain name with webmail. infront.

For example if your domain name is www.mydomain.com your webmail address will be webmail.mydomain.com


  1. Do not use www. in front of webmail addresses.
  2. The username for webmail is your email address.
  3. The password for webmail is your email address password.

Setting up your email account on a computer or mobile device

It is a different process for setting up your email dependent on the software you are using to set up your email account. Generally however follow the instructions given by your system on setting up your new email account. When setting up your new email account you will always require the below information:

  • Incoming mail server
  • Username
  • Password
  • Outgoing mail server

There are two options for setting up your outgoing mail server:

  1. Use the same details as your incoming mail server eg mail.domainexample.com
  2. Use the outgoing mail server of your Internet service provider. When using an Outlook account it may be necessary to use this option. As a rough guide below are some of the most common Australian Internet service providers outgoing mail servers:


Telstra Bigpond Outgoing Mail Server: mail.bigpond.com
Optus Outgoing Mail Server: mail.optusnet.com
Vodafone Outgoing Mail Server: smpt.vodafone.net.au

Should you require additional information or assistance on setting up an outgoing mail server from an Internet service provider, please contact your internet service provider directly.